Frequently asked questions
Everything about trade show lead management, credits, and how CarrotCard works.
Yes. CarrotCard works at any exhibition, conference, or B2B networking event worldwide. Organize leads by fair, export when you're done, and pick up where you left off at your next event.
CarrotCard is pay-as-you-go. Each lead capture includes AI research and a starter email draft. Optional actions like verified email reveal or personalized follow-ups use a small number of credits. You get free welcome credits at signup and can buy packages anytime. Credits never expire.
After you capture a lead, CarrotCard uses public company data and AI to summarize what the company does, identify potential collaboration angles, and help you decide who to prioritize — tailored to your business profile.
Photograph a business card or badge and CarrotCard extracts the contact details, researches the company with AI, and drafts a personalized follow-up — all in one workflow. Everything lands in your trade show pipeline organized by fair.
Yes. Invite booth staff as operators to capture leads during the fair. Everyone works from the same pipeline, organized by fair and company, with admin controls for billing and settings.
Yes. Export your leads and fair data as PDF anytime. Your data is yours — download, share with your team, or import into your existing tools.
Your data is encrypted in transit and stored in isolated organization accounts. We never sell or share your leads. You can export or permanently delete everything at any time.
Generic CRMs weren't built for the exhibition floor. CarrotCard combines lead capture, AI company research, and follow-up drafting in one workflow designed specifically for trade shows — so nothing gets lost between the booth and your inbox.
Payments are processed by our payment partner, our merchant of record. We never see or store your card details. After a successful payment your credits are added to your account automatically within seconds.
Enter the referral code when you register (or use the link you were given). Your account gets linked to that partner — your pricing stays the same and your data remains private to your organization.
The interface supports 10 languages including English, Turkish, German, French, Spanish, Arabic and Chinese. Follow-up emails can be generated in the language you choose per fair.
Only members of your organization. Each company account is fully isolated. You can export or permanently delete all of your data at any time.
If a payment is refunded, the matching credits are removed from your balance automatically and your receipt reflects the refund. Contact us if anything looks wrong.
Yes. Organization admins can invite operators who can capture leads and manage the pipeline, while billing and settings stay admin-only.
Coming soon: CarrotCard will analyze exhibitor lists, identify the most valuable companies for your business, suggest collaboration opportunities, and help you build a daily visit plan plus post-show follow-up strategy.